GOOD TO GREAT: If you desire to take your organization to the next level I strongly encourage reading and applying the concepts in the book "Good to Great", by Jim Collins. It is by far the best road map to take your organization to the next level.
THE E MYTH Revisited, Why Most Small Businesses Don't Work and What to Do About It : Michael E. Gerber has been promoting the importance of working on your business instead of inyour business for over 25 years.
YOU, Inc, The Art of Selling Yourself: Harry Beckwith and Christine Clifford Beckwith combine to write "The Definitive Guide to Career and Personal Success".
LEADERSHIP DEVELOPMENT: Developing leaders is critical to taking any organization to the next level. Tools include several books by John Maxwell, "The Secret", by Ken Blanchard and Mark Miller, and "The Leadership Challenge" by James Kouzes and Barry Posner. The Maxwell books and The Leadership Challenge come with workbooks that are very helpful for individual or small group studies.
EMPLOYEE FINANCIAL EDUCATION/401(k) Participation: Caring for employees' financial education is important. "The Automatic Millionaire" by David Bach, is the best teaching tool I have seen in 25 years for people of all ages and financial situations. It is a quick read with a powerful message. If provided and reviewed with 401(k) participants it will most likely result in significant increases in participation and deferral rates. A SHORT COURSE IN HUMAN RELATIONS (author unknown, given to me by my father-in-law Jim Jackson) The six most important words:I admit I made a mistake The five most important words:You did a good job The four most important words:What is your opinion?
The three most important words: If you please The two most important words: Thank you The one most important word: We
The least important word: I
Coach Denis' Rules: (these apply to 6, 7 & 8 year old baseball players as well as the rest of us)
1. Always try your best! 2. Have fun! 3. Be a good sport!